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Bought a transfer from Hilton LAX to Las Vegas. Called the tour company direct to confirm pick up time and was told they no longer pick up from my location.

Had no choice to cancel but was told must do this thru Viator. Sent four emails to Viator with no Respnse.

As it was only a few days before the tour date i cannot claim a refund automatically online. Nothing but a scam company now will never use or recommend Viator to anyone.

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