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Viator does not publish negative reviews. I've seen this mentioned on other forums as well. I did two tours through Viator - one was great, one was not. I left reviews for both, only the positive review was published. The quality of the tour is not the responsibility of Viator, I don't hold them responsible for that at all. But Viator advertises and sells the tours, they are responsible for proper representation. It is dishonest to publish...
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ViatorSocialTeam

ViatorSocialTeam Hello,
Thank you for your e-mail, and for submitting your review to Viator.com. Here at Viator we take the integrity of our reviews very seriously. We manually process sel...

5.0
I liked
  • Ease of booking and detail
I didn't like
  • Misrepresentation of tours
#829250