Viator tours is a scam. Please be aware that they resell tours through other companies at a significant higher price.
I went on an ATV tour in San Juan and pis $120. I found out on the premises I could have booked through them for only $70!!!!' The worst part is that Viator refused to cancel on of the 6 reserved spots we paid for. The tour was not overbooked and this is a Viator decision.
How can you over charge $50 and refuse to cancel just one of the reservations due to last minute issue. It is not a business decision, it's a greed decision
Product or Service Mentioned: Viator Tour.
Reason of review: Pricing issue.