Viator tours is a scam. Please be aware that they resell tours through other companies at a significant higher price.
I went on an ATV tour in San Juan and pis $120. I found out on the premises I could have booked through them for only $70!!!!' The worst part is that Viator refused to cancel on of the 6 reserved spots we paid for. The tour was not overbooked and this is a Viator decision.
How can you over charge $50 and refuse to cancel just one of the reservations due to last minute issue. It is not a business decision, it's a greed decision
This person wrote the review because of pricing issue at Viator. Reviewer claimed that he or she wants Viator to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.