Last month I booked a tour to Las vegas and then I had to cancel it. I sent a cancellation request a couple days before the tour.
I fallowed the presodure that we all need to do and I've recieved an automatic email which provided that I would recieve the refund in a few days.
It's been 3 weeks, I sent a lot of email about the situation but non of my emails have responded. No one should be charged because of not consumed activity!
Product or Service Mentioned: Viator Tour.
Reason of review: Pricing issue.