I made a mistake on date. Scheduled two tours, one obviously a mistake.
Sent email immediately the day before the mistaken date. Got an email back that they wouldn't accommodate my date change because I was a NO SHOW. If they check the dates, they will see i sent the request the day before immediately after making the mistake.
I have a few more tours to book and won't be doing them here. What a ripoff.
Review about: Viator Tour Booking.
Reason of review: Poor customer service.