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I made a mistake on date. Scheduled two tours, one obviously a mistake.

Sent email immediately the day before the mistaken date. Got an email back that they wouldn't accommodate my date change because I was a NO SHOW. If they check the dates, they will see i sent the request the day before immediately after making the mistake.

I have a few more tours to book and won't be doing them here. What a ripoff.

Review about: Viator Tour Booking.

Reason of review: Poor customer service.

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