Product: Viator Tour Clear all filters (0 of 44 reviews match)
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August 22 2018 Subject: ParisCityVision tour Bruges Day Trip from Paris standard Tour in English *******Please note this states this TOUR is in STANDARD ENGLISH 1. Began with ParisCityTours employee lining people up for tours in numerical order then began moving Group...
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1.0
Product
Viator Tour
#1340805
We arrived in Paris today on day 1 of a 5 week vacation in Europe. Our first tour was summiting the Eiffel Tower. We showed up at the meeting point on time. The History Group Shop. 38 Avenue de Bourdonnais, Paris 75007. We waited 45 to an hour while they checked...
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1.2
Product
Viator Tour
I didn't like
  • Viator
  • Bad service
#1281433
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Viator - Vatican Sistine Chapel basilica Skip the line

Full refund for skip the line tour
Product
Viator Tour
#1337530
Viator - Very problematic two day tour of St. Petersburg, Russia
Viator - Very problematic two day tour of St. Petersburg, Russia
Viator - Very problematic two day tour of St. Petersburg, Russia
This was our primary tour of St.Petersburg. Our guide, Stan, was very knowledgeable and friendly. The tour itself was good, but not fantastic, mostly because there was not enough time to see many of the places that have much to offer such as Hermitage with its...
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Anonymous
Anonymous

It's Russia ...

1.8
Product
Viator Tour
I liked
  • Guides knowledge of the area and russian history
I didn't like
  • Felt rushed
  • Safety
  • Lack of planning for food
#1076893
i booked two excursion trips through viator couple days ago before we came to Dominica republic. first one is okay, i dont mind how much i can get if paid for it. fair enough. but, today, day 3, really awful experience. i arrived here couple days ago, i dont have a...
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2.6
Product
Viator Tour
#1245269
I have submitted over and over to Viator asking why they have not published a very negative tour review that we had in Grand Cayman with their snorkeling, stingray, and starfish tour. It was a horrible experience from the first second and they will do nothing to make...
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1.2
Product
Viator Tour
I didn't like
  • Unresponsive
#1239681
If you dont mind waiting around in the blazing tempratures do this excursion!!!Very disorganized had to wait at least 30 minutes for a bus to arrive and then have to wait for another because this one was full. You dont get staight answers from the employees. It does...
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2.5
Product
Viator Tour
#1215417
I was calling Viator to register a complaint on our 3-day South Italy tour to Pompeii, Sorrento and Capri. The trip was not at all well organized and we were left on our own after the first day. We felt we were treated very poorly and were charged way too much for the...
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Product
Viator Tour
#1241069
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Viator - Customer Service

My husband is very ill in the hospital and unable(forbidden) to travel as per medical professionals. I have been try to contact Viator to help with cancellations of tour and policies. I have 3 times waited for 15-23 min for a agent to come on take my information and then act like there is a bad connection and hang up on me! How frustrating!!!!!!
2.5
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Exchange, Refund and Cancellation Policy
Insurance Quality
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Product or Service Quality
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Value for money
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Product
Viator Tour
#1216246
Once I returned to the United States I sent a note to Viator requesting a refund due to the no show. Received a return email saying they would look into it. A week later I have heard nothing more. I have emailed back. I have called on the phone. Viator continues to...
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2.1
Benešov Nad Ploučnicí, Ustecky Kraj
Product
Viator Tour
I didn't like
  • No follow up or responsibility for no show
#1106697