I went to Munich to visit my son at Christmas time (just returned) who is stationed overseas. I booked a tour through Viator to the Nueschwanstein Castles and it did not take place.
There were 17 people in total who apparently booked this tour through Viator and we all showed up to the meeting place we were given. We were left stranded there as the guide did not show up or answer the number we were given. No word has been heard from Viator since and they have a lot of my money.
This is a hoax beware.
Product or Service Mentioned: Viator Tour Booking.
Reason of review: Poor customer service.