Product: Viator Pick Up Service Clear all filters (0 of 4 reviews match)
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Viator - Anaheim theme park transport Universal

On Saturday May 5, 2018 they were to pick us up at 8:30 a.m. didn’t arrive till 9:30. Universal closed at 10 pm. The bus left at 7:15. We decided to stay till close and pay the $100 extra for a taxi.
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Viator Pick Up Service
#1251706
Sorry to say that once upon a time I advertised for viator, they are worst as they can now a day.My booking was on 17th September by Magic ways for Skip the line Palace of Versailles and Garden from Central Paris,with booking reference number,628429525but no one picked...
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3.5
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Viator Pick Up Service
#1105715
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Viator - Poor customer service

We ordered a tri to Florence from Rome which included a pickup at our hotel. We confirmed a pickup time with the local vendor, however they did not show up. We called them multiple times and waiter over 2 hours, still no show. They refused to reschedule our your and won't give a refund because Viator holds the payment for 30 days. Now can't get a hold of anyone at viator
1.0
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
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Product or Service Quality
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Product
Viator Pick Up Service
#1103189
I paid for a transfer from the Rome airport to our hotel.Our flight from the states was delayed over an hour causing us to miss our connection in Paris. Upon being re-scheduled for the next flight I e-mailed them THREE hours prior to our scheduled pick-up time. When I...
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1.5
Product
Viator Pick Up Service
I liked
  • Ease of booking
I didn't like
  • Being stranded at the airport
#1085989