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I am booked in for a tour tomorrow 20/06/17, but the tour operator has no account of our booking. Tried calling online and the number didnt work.

Product or Service Mentioned: Viator Mt Tarawera Volcanic Guided Hike Experience Tour Booking.

Reason of review: Order processing issue.

Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 18, 2017.
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Manchester, England, United Kingdom #1343141

We had the same experience in New York. Booked first class window seats on Bateaux New York for 5.

Arrived to check and no tickets. Paid in full 4/6/17 in UK.

Put on hold for 45minutes with no resolution from Viator. They offer 10% off next cruise, but I won't touch them with a barge pole

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