Manufacturer: Viator Category: Cruise Booking Clear all filters (1 of 1 reviews match)
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Viator cancellation fees are unbelievable. I made reservations for a 3 hr dinner cruise in Utah 5 days before. 2 days later came down with serious infection and canceled immediately. Their cancellation policy which is well hidden in their terms are refund of 50% if not cancelled before 6 days. I told them that would have been physically impossible. They didn't care and are keeping $70. It is $100 if you cancel 1-3 days. I lost 1/2 my money in 2...
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ViatorSocialTeam Hello,
Thank you for your message. We would like to look into this situation again. Please send your booking number, and the e-mail address that you used to make your book...