This was the worst tour we have ever taken. Do not go on this tour.
Firstly, although it is not advertised as a walking tour, you are going to do a lot of walking. Secondly the guide had such a strong Italian accent that her English was not understandable. Several of us kept on looking at one another while she was talking thinking WTF is she talking about?! So that was a waste of time.
Thirdly, when the tour was done - after more than 3 hours - vs. the 2.5 hours advertised, it was now 11pm and then the bus driver without the guide was instructed to take all the guests back to their hotels. 2 hours later we were still driving through Rome with the bus driver having no idea where to go. People were getting pissed off and then told they could get off the bus and just take a taxi!
My friend and I finally got back to our hotel just after 1 am and there were still lots of people in the bus waiting to be dropped off. What a waste of time and money! Reviewing other people's reviews afterwards we realized that we were not the only people who had this experience.
Bad tour. Do not go.
This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any) as the author lost $140. This person is overall dissatisfied with Viator. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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