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Hi, I am not able to receive vouchers for my booking via email. My booking ref is BR-643379238.

I am not able to see the booking under my account nor am I receiving a copy on my gmail. I've asked your rep to send it over twice but still not luck. I have attached a copy of my booking screenshot for your reference. The phone support confirmed me that they send the voucher email twice but neither have i got the voucher via email nor do i see it on your website under my booking which is really strange.

Can you please send over the vouchers to vjnair78@gmail.com. Thanks, Vijay

Product or Service Mentioned: Viator Borobudur And Prambanan Temple Tour Booking.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Feb 18.
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