I have purchase or booked a Viator Exclusive on 2nd of March 2018 for: Eiffel Tower Visit with Picnic -Style Lunch, Champagne and Trocadero View Seating dated on 11th of March 2018. But the confirmation still remain pending after 2 days, & I still haven't received any confirmation voucher.
There is no specific email & contact number to communicate with the person in charge, & making the process so difficult & inconvenient. And I have received a message saying that my credit card has been charged for this amount. I want all these this thing to be confirmed immediately. OR Is this a scammed website?
So please advice & solve this pending case immediately to prevent more victims being trapped in this website if it is really a scammed website . Thanks.
Product or Service Mentioned: Viator Eiffel Tower Visit Tour Booking.
Reason of review: Order processing issue.