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I have purchase or booked a Viator Exclusive on 2nd of March 2018 for: Eiffel Tower Visit with Picnic -Style Lunch, Champagne and Trocadero View Seating dated on 11th of March 2018. But the confirmation still remain pending after 2 days, & I still haven't received any confirmation voucher.

There is no specific email & contact number to communicate with the person in charge, & making the process so difficult & inconvenient. And I have received a message saying that my credit card has been charged for this amount. I want all these this thing to be confirmed immediately. OR Is this a scammed website?

So please advice & solve this pending case immediately to prevent more victims being trapped in this website if it is really a scammed website . Thanks.

Product or Service Mentioned: Viator Eiffel Tower Visit Tour Booking.

Reason of review: Order processing issue.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 03.
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Check your junk mail. 9/10 times, my Viator vouchers go to junk.

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