Not resolved

We had an issue with a refund and

Viator told us to tell the credit card company and the company but a back charge as per instructed.

Well now Viator will not accept my cards, any card and their is no one to talk to.

I travel the world and have always booked with them and spent thousands of dollars.

There is a way , but most of reservationists won't let me talk to a manager to do it. I do wish we could get this resolved. I miss using them ,

If the company would just give a number in which to resolve this issue it would be simple.

We have fabulous credit and Viator is missing out on thousands of dollars from us.

Jacqueline Ross

Product or Service Mentioned: Viator Customer Care.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Jun 14.
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