Customer service
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Product or Service Quality
Value for money

Booking was easy and prices were reasonable.

Kew Gardens and The EYE ferris wheel. No complaint with Viator.

Both venues did not have the express lane well market so a great deal of time was wasted trying to seek out the express lane.

Also booked Winchester Cathedral tour but we arrived beyond the acceptable time of day. The Viator ticket was very clear on the time. The problem was our having too much fun in London.

I did think of asking Viator for a refund, even though their non refund policy was very clear. I tried to find contact info on the company and gave up after a short search.

Suggestion to other travellers - Get to the venue much earlier than the time listed on your ticket.

Product or Service Mentioned: Viator London Eye Tour Booking.

Reason of review: Fast order processing.

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