Look on their website to see if you can find a telephone number. That already is a red flag.
They changed my itinerary AFTER taking my money and then would NOT give me a refund. I sent several emails and wound up having to call my credit card company to dispute the fraudulent charges. DO NOT USE this company.
They tell you that they will pick you up at the hotel and then they change it to where you have to pay a taxi to get to the new destination which means you have to change the time. Very unprofessional and I will never use them again
Product or Service Mentioned: Viator Tour Booking.
Reason of review: Not as described.
Monetary Loss: $62.