State: Hawaii Product: Viator Tour Clear all filters (0 of 58 reviews match)
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Booked a tour of Oahu, Hawaii with snorkling and whale watching ,paid $325.00 for the tour and went to assigned pick up point at assigned time nobody picked us up we waited nearly 2 hours before giving up contacted Viator for a refund and were told we were classed as a...
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3.5
Honolulu County,Hawaii
Product
Viator Tour
#903416
I purchased multiple tours for hundreds of dollars for my time in Europe this summer. Before I could go on any of the tours, I ended up in a hospital in Munich for an emergency operation and was stuck there for a week. I was incapacitated for much of this time and...
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ViatorSocialTeam
ViatorSocialTeam
Viator Verified Representative

Hello, Thank you for your message. We are aware of the long delay in customers receiving a reply, and we are doing everything in our power to expedite responses to all of our ...

1.0
Product
Viator Tour
I didn't like
  • Terrible customer service
#647642