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Update by user Jul 17, 2017

What is also very interesting is that Viator is a trip advisor company .One would think that with so many negative reviews they would not use the Travesias tour group in vieques .Kind of a double standard ....this local tour group WAS not mentioned prior to booking on Viators web site ......

Original review posted by user Jul 17, 2017

Oh dear ..booked a bioluminescent tour through Viator .Unfortunately it is one of those scenarios where BUYER BE WHERE.Although my tour was not for 2 more weeks and was only booked 4 days ago ....there was a NO REFUND POLICY which i only saw AFTER i booked the tour .... Apparently when i called viator they did tell me this information was present before i booked the tour ....and i didn't see it. Although Viator is a big company and i booked though them for "peace of mind "...I shouldn't have bothered ....booking directly though a tour company on the island would have been cheaper and had the same conditions .....So before you book though VIATOR as yourself do you need them at all...I didn't ....and never will.

Review about: Viator Tour Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $108.

Preferred solution: Full refund.

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