I booked with them and paid, I received confirmation. The next day they sent me an email saying they have detected a fraudulent transaction and that they have cancelled my booking.
Its been 8 months they still have not refunded my money! The customer service is terrible overtime I call they tell me they do not refund fraudsters! Absolutely appalling!
Who is the fraudster here really? Absolutely avoid these fraudulent unscrupulous scammers! They will take your money and leave you hanging high and dry.
Reviewer is in unhappy mood. johndoe1232 stated that there is a room for improvement of bad service and communication issues. Please immediately contact the author of this review to discuss poor customer service of viator tour booking and associated monetary loss in the amount of $300. Viator needs to issue a full refund according to poster's claims.